Support

Need help with Lexis? Email support@lexisapp.me and we’ll reply within 2 days.

How do I cancel my subscription?

On your iPhone, open Settings → your name → Subscriptions → Lexis → Cancel Subscription. Deleting the app or your account does not cancel it.

I paid but Premium isn’t unlocked

Open Lexis, go to the Premium screen and tap “Restore Purchases”. Make sure you use the same Apple ID you paid with.

How do I get a refund?

Refunds are handled by Apple. Go to reportaproblem.apple.com and choose Lexis.

Will I lose my words if I change phones?

Not if you sign in. Your words and progress sync to your account. In guest mode, data stays only on that device.

How do I delete my account?

In Lexis, open Settings → Account → Delete Account. This deletes your synced data. See our Privacy Policy for details.